According to Reddit, Microsoft is now offering refunds for your digital purchases for Xbox One and PC through Xbox Live with an upcoming update.
This was issued to those that participated in the Xbox Insider Program that enables its members to test out new features before it is available for everyone else.
The following quote was in an Xbox announcement via their release notes:
“You’ve spoken; we’ve listened,” reads the message. “In support of offering gamers the freedom of choice, we’re making changes to the Microsoft Store purchase experience by offering customers a simple way to instantly return digital products like games and apps through account.microsoft.com.
“When a game or app leaves you wanting more, we’re here to help. Self-service refunds on Xbox One and Windows 10 provide a quick, simple way of returning a digital product.”
Not much else was detailed as specifics on what can or can’t be refunded. It is speculated that there’s a 14 day policy with you having less than 2-3 hours played time (all accounts you own combined). Season passes, add-ons and DLC aren’t available for the self-service refunds.
This is similar to the Steam refund policy currently in place for PC players. Sony nor Nintendo offer such services so maybe this will help Microsoft’s driving force to be more competitive in this current generation of gaming as it will have more on-the-fence gamers more compelled to try out their games and console as well.